# Knowledge Base Articles **URL:** https://forum.invisagig.com/c/knowledge-base-articles/7.md [Latest](https://forum.invisagig.com/latest.md) · [Categories](https://forum.invisagig.com/categories.md) · [Tags](https://forum.invisagig.com/tags.md) --- ## [About the Knowledge Base Articles category](https://forum.invisagig.com/t/about-the-knowledge-base-articles-category/16)
**Author:** [@richard](https://forum.invisagig.com/u/richard)\ **Replies:** 0\ **Last updated:** [April 9, 2024, 10:27pm UTC](https://forum.invisagig.com/t/about-the-knowledge-base-articles-category/16 "2024-04-09T22:27:44Z")
A grouping of all the articles we have written up, so far, to better help our InvisaGig community use and understand the InvisaGig products and software. Please check back often! We will be posting all of our public kn… --- ## [How to collect and view your InvisaGigs connection data over time for FREE](https://forum.invisagig.com/t/how-to-collect-and-view-your-invisagigs-connection-data-over-time-for-free/298)
**Author:** [@richard](https://forum.invisagig.com/u/richard)\ **Replies:** 0\ **Last updated:** [November 21, 2025, 12:48am UTC](https://forum.invisagig.com/t/how-to-collect-and-view-your-invisagigs-connection-data-over-time-for-free/298 "2025-11-21T00:48:17Z")
The InvisaGig has a little known feature we call it’s Telemetry data. It is available via the url: http://192.168.225.1/telemetry/info.json This is a structured data file that is updated once every minute, that includes… --- ## [VPN Issues on T-Mobile](https://forum.invisagig.com/t/vpn-issues-on-t-mobile/294)
**Author:** [@richard](https://forum.invisagig.com/u/richard)\ **Replies:** 0\ **Last updated:** [October 31, 2025, 5:56pm UTC](https://forum.invisagig.com/t/vpn-issues-on-t-mobile/294 "2025-10-31T17:56:19Z")
Issue: VPN does not operate, or quickly stops working, when turned on and using a T-Mobile based connection. Most VPNs still do not natively support IPv6 connections. The T-Mobile network actually operates its 5G Stand … --- ## [InvisaGig - Quick Start Guide and User Manuals](https://forum.invisagig.com/t/invisagig-quick-start-guide-and-user-manuals/33)
**Author:** [@richard](https://forum.invisagig.com/u/richard)\ **Replies:** 0\ **Last updated:** [April 11, 2024, 5:04pm UTC](https://forum.invisagig.com/t/invisagig-quick-start-guide-and-user-manuals/33 "2024-04-11T17:04:14Z")
You can always find the latest InvisaGig User Manual and Quick Start Guides here and on the InvisaGig main website support page here: https://invisagig.com/support Current Release Guides InvisaGig Software version 1.… --- ## [V1.0.14 - September 2025](https://forum.invisagig.com/t/v1-0-14-september-2025/287)
**Author:** [@richard](https://forum.invisagig.com/u/richard)\ **Replies:** 0\ **Last updated:** [September 17, 2025, 3:45pm UTC](https://forum.invisagig.com/t/v1-0-14-september-2025/287 "2025-09-17T15:45:42Z")
V1.0.14 went live on Monday 09/15/2025 Bugs Remediations Fixed an issue where Vodafone Italy profiles were not applied correctly Fixed multiple errors that occurred when attempting to bind multiple LTE cells Resolved … --- ## [Which APN Is Used For Each Carrier Profile?](https://forum.invisagig.com/t/which-apn-is-used-for-each-carrier-profile/147)
**Author:** [@ryan](https://forum.invisagig.com/u/ryan)\ **Replies:** 0\ **Last updated:** [September 12, 2024, 10:05pm UTC](https://forum.invisagig.com/t/which-apn-is-used-for-each-carrier-profile/147 "2024-09-12T22:05:04Z")
Issue You would like to understand which specific APN is being used when selecting a Carrier Profile. Cause To simplify the selection process for owners, the InvisaGig Carrier Profile selection menu lists profiles by se… --- ## [Why Can’t I Reach the InvisaGig Configuration Web Page? (\*\*\*Central KBA\*\*\*)](https://forum.invisagig.com/t/why-can-t-i-reach-the-invisagig-configuration-web-page-central-kba/144)
**Author:** [@ryan](https://forum.invisagig.com/u/ryan)\ **Replies:** 0\ **Last updated:** [September 10, 2024, 9:29pm UTC](https://forum.invisagig.com/t/why-can-t-i-reach-the-invisagig-configuration-web-page-central-kba/144 "2024-09-10T21:29:17Z")
Issue You cannot reach the InvisaGig Configuration Page via its configured IPv4 address (default: ‘https://192.168.225.1’). Cause There can be a few different causes for this issue. Each numbered cause below corresponds… --- ## [V1.0.12 - September 2024](https://forum.invisagig.com/t/v1-0-12-september-2024/47)
**Author:** [@richard](https://forum.invisagig.com/u/richard)\ **Replies:** 3\ **Last updated:** [September 10, 2024, 5:01pm UTC](https://forum.invisagig.com/t/v1-0-12-september-2024/47 "2024-09-10T17:01:30Z")
v1.0.12 - September 2024 Bug Remediations Mitigated an edge case found during connection reestablishment which would show the modem as able to reach the Internet while connected devices could not Fixed ‘syntax erro… --- ## [Inability to Access the InvisaGig Config Page Under Certain EdgeRouter Models](https://forum.invisagig.com/t/inability-to-access-the-invisagig-config-page-under-certain-edgerouter-models/134)
**Author:** [@ryan](https://forum.invisagig.com/u/ryan)\ **Replies:** 0\ **Last updated:** [September 5, 2024, 8:00pm UTC](https://forum.invisagig.com/t/inability-to-access-the-invisagig-config-page-under-certain-edgerouter-models/134 "2024-09-05T20:00:16Z")
Issue Under InvisaGig v1.0.10 and older, when using certain EdgeRouter models that lack hardware-accelerated switch capabilities such as the EdgeRouter 4 (ER-4), EdgeRouter Lite (ERL), EdgeRouter PoE (ERPoE-5), EdgeRoute… --- ## [Inability to Join 7 Days to Die Game Server](https://forum.invisagig.com/t/inability-to-join-7-days-to-die-game-server/138)
**Author:** [@ryan](https://forum.invisagig.com/u/ryan)\ **Replies:** 0\ **Last updated:** [September 6, 2024, 1:53pm UTC](https://forum.invisagig.com/t/inability-to-join-7-days-to-die-game-server/138 "2024-09-06T13:53:35Z")
Issue Users are unable to join a SteamCMD hosted server for games such as ‘7 Days to Die’ Cause There are some reported issues with the ‘SteamNetworking’ protocol which may be preventing the connection. Also, the ‘EAC’ … --- ## [Inability to Import User Profiles Under Some Browsers](https://forum.invisagig.com/t/inability-to-import-user-profiles-under-some-browsers/135)
**Author:** [@ryan](https://forum.invisagig.com/u/ryan)\ **Replies:** 0\ **Last updated:** [September 5, 2024, 9:32pm UTC](https://forum.invisagig.com/t/inability-to-import-user-profiles-under-some-browsers/135 "2024-09-05T21:32:09Z")
Issue When trying to import .igp User Profile files under InvisaGig v1.0.12 you immediately receive a ‘Failure’ message indicating “The selected file is not a valid InvisaGig profile file” even though you did not receive… --- ## [Connecting outdoor antennas to the InvisaGig (some v1.2 additions)](https://forum.invisagig.com/t/connecting-outdoor-antennas-to-the-invisagig-some-v1-2-additions/51)
**Author:** [@richard](https://forum.invisagig.com/u/richard)\ **Replies:** 2\ **Last updated:** [May 11, 2024, 11:40am UTC](https://forum.invisagig.com/t/connecting-outdoor-antennas-to-the-invisagig-some-v1-2-additions/51 "2024-05-11T11:40:47Z")
The InvisaGig offers four SMA antenna ports for connecting the supplied indoor antennas; one to each of the four SMA antenna ports. Some customers need better signal for optimal performance, and so will need to connect … --- ## [InvisaGig First Time Setup Youtube Video](https://forum.invisagig.com/t/invisagig-first-time-setup-youtube-video/53)
**Author:** [@richard](https://forum.invisagig.com/u/richard)\ **Replies:** 0\ **Last updated:** [April 12, 2024, 10:54pm UTC](https://forum.invisagig.com/t/invisagig-first-time-setup-youtube-video/53 "2024-04-12T22:54:56Z")
A nice little set of videos I made on getting started with the InvisaGig. Full length (19 mins): https://www.youtube.com/watch?v=1MNaREYx2MY TLDR version (4+ mins): https://www.youtube.com/watch?v=GubBJXja-u0 SIM/Car… --- ## [Some Features that may help you get started and connected](https://forum.invisagig.com/t/some-features-that-may-help-you-get-started-and-connected/52)
**Author:** [@richard](https://forum.invisagig.com/u/richard)\ **Replies:** 0\ **Last updated:** [April 12, 2024, 10:48pm UTC](https://forum.invisagig.com/t/some-features-that-may-help-you-get-started-and-connected/52 "2024-04-12T22:48:05Z")
Here a few commands that are not in the normal main menu. Make sure you log in first, with your password. Note, some of these features may not always be supported and may impact your use of the device. Please always kno… --- ## [V1.0.10 - December 2023](https://forum.invisagig.com/t/v1-0-10-december-2023/46)
**Author:** [@richard](https://forum.invisagig.com/u/richard)\ **Replies:** 0\ **Last updated:** [April 11, 2024, 5:47pm UTC](https://forum.invisagig.com/t/v1-0-10-december-2023/46 "2024-04-11T17:47:16Z")
v1.0.10 - December 2023 Bugs Remediated Fixed ‘syntax error’ repeating output on Live Signal experienced when modem was in between band connections Fixed missing LTE bands list when Network Mode was set to “LTE:NR5G” w… --- ## [V1.0.8 - July 2023](https://forum.invisagig.com/t/v1-0-8-july-2023/45)
**Author:** [@richard](https://forum.invisagig.com/u/richard)\ **Replies:** 0\ **Last updated:** [April 11, 2024, 5:46pm UTC](https://forum.invisagig.com/t/v1-0-8-july-2023/45 "2024-04-11T17:46:08Z")
v1.0.8 - July 2023 Bugs Remediated Fixed blank password after factory reset Fixed multiple data output error scenarios on Modem Info screen including failure to output carriers with spaces in their names (i.e. ‘Verizon… --- ## [V1.0.6 - May 2023](https://forum.invisagig.com/t/v1-0-6-may-2023/44)
**Author:** [@richard](https://forum.invisagig.com/u/richard)\ **Replies:** 0\ **Last updated:** [April 11, 2024, 5:43pm UTC](https://forum.invisagig.com/t/v1-0-6-may-2023/44 "2024-04-11T17:43:30Z")
v1.0.6 - May 2023 Bugs Remediated TBD Feature Changes/Additions Security and interface performance enhancements. Feature Roadmap UI performance tweaks Menu order and verbiage tweaks Improved Live Signal Stats pag… --- ## [V1.0.4 - April 2023](https://forum.invisagig.com/t/v1-0-4-april-2023/43)
**Author:** [@richard](https://forum.invisagig.com/u/richard)\ **Replies:** 0\ **Last updated:** [April 11, 2024, 5:42pm UTC](https://forum.invisagig.com/t/v1-0-4-april-2023/43 "2024-04-11T17:42:37Z")
v1.0.4 - April 2023 Bugs Remediated Resolved output rendering issue in the “Modem Info” output. Feature Changes/Additions Changed “Live Signal” exit key to \[ x \] instead of \[ Ctrl+D \] to improve accessibility. Feat… --- ## [V1.0.2 - March 2023](https://forum.invisagig.com/t/v1-0-2-march-2023/42)
**Author:** [@richard](https://forum.invisagig.com/u/richard)\ **Replies:** 0\ **Last updated:** [April 11, 2024, 5:40pm UTC](https://forum.invisagig.com/t/v1-0-2-march-2023/42 "2024-04-11T17:40:30Z")
v1.0.2 - March 2023 Bugs Remediated Resolved cell lock uptime check parsing error which resulted in error output (no end-user impact). When choosing a “Network Mode” of LTE only, the user still received a prompt to sel… --- ## [Why Does My Device Receive a 192.0.0.x , 192.168.225.x, 10.172.72.x , or Other Private IPv4 Address?](https://forum.invisagig.com/t/why-does-my-device-receive-a-192-0-0-x-192-168-225-x-10-172-72-x-or-other-private-ipv4-address/41)
**Author:** [@richard](https://forum.invisagig.com/u/richard)\ **Replies:** 0\ **Last updated:** [April 11, 2024, 5:37pm UTC](https://forum.invisagig.com/t/why-does-my-device-receive-a-192-0-0-x-192-168-225-x-10-172-72-x-or-other-private-ipv4-address/41 "2024-04-11T17:37:23Z")
Issue You observe the network interface connected to the IG is assigned an IPv4 address of 192.0.0.x (RFC 6333) or another address in a private IP range such as 192.168.225.x, 10.172.72.x, etc. (RFC1918). Cause IP addre… --- ## [Why Can’t My LAN Devices Connect to the Internet Using Native IPv6 When the IG is used as WAN on My Router?](https://forum.invisagig.com/t/why-can-t-my-lan-devices-connect-to-the-internet-using-native-ipv6-when-the-ig-is-used-as-wan-on-my-router/40)
**Author:** [@richard](https://forum.invisagig.com/u/richard)\ **Replies:** 0\ **Last updated:** [April 11, 2024, 5:35pm UTC](https://forum.invisagig.com/t/why-can-t-my-lan-devices-connect-to-the-internet-using-native-ipv6-when-the-ig-is-used-as-wan-on-my-router/40 "2024-04-11T17:35:46Z")
Issue You observe your LAN devices are not accessing the Internet using IPv6 when the IG is in IP Passthrough mode (default, aka ‘bridge mode’) connected to your your router’s WAN (and the WAN is receiving an IPv6 passth… --- ## [Inability to Access the InvisaGig Config Page Using TP-Link Deco Mesh Systems](https://forum.invisagig.com/t/inability-to-access-the-invisagig-config-page-using-tp-link-deco-mesh-systems/39)
**Author:** [@richard](https://forum.invisagig.com/u/richard)\ **Replies:** 0\ **Last updated:** [April 11, 2024, 5:33pm UTC](https://forum.invisagig.com/t/inability-to-access-the-invisagig-config-page-using-tp-link-deco-mesh-systems/39 "2024-04-11T17:33:11Z")
Issue After successful connection to the cellular carrier, the InvisaGig (IG) configuration URL (https://192.168.225.1, by default) is not accessible from LAN clients when the IG is connected the WAN of a TP-Link Deco Me… --- ## [Inability to Access the InvisaGig Config Page Using TP-Link Archer Routers](https://forum.invisagig.com/t/inability-to-access-the-invisagig-config-page-using-tp-link-archer-routers/38)
**Author:** [@richard](https://forum.invisagig.com/u/richard)\ **Replies:** 0\ **Last updated:** [April 11, 2024, 5:30pm UTC](https://forum.invisagig.com/t/inability-to-access-the-invisagig-config-page-using-tp-link-archer-routers/38 "2024-04-11T17:30:37Z")
Issue After successful connection to the cellular carrier, the InvisaGig (IG) configuration URL (https://192.168.225.1, by default) is not accessible from LAN clients when the IG is connected the WAN of a TP-Link Archer … --- ## [Inability to Access the InvisaGig Config Page Using Safari](https://forum.invisagig.com/t/inability-to-access-the-invisagig-config-page-using-safari/37)
**Author:** [@richard](https://forum.invisagig.com/u/richard)\ **Replies:** 0\ **Last updated:** [April 11, 2024, 5:28pm UTC](https://forum.invisagig.com/t/inability-to-access-the-invisagig-config-page-using-safari/37 "2024-04-11T17:28:47Z")
Issue The InvisaGig configuration page is inaccessible via its defined local IP address URL (https://192.168.225.1, by default) when accessed via Safari (macOS/iOS/iPadOS). You may see the page partially load with a curs… --- ## [Inability to Access the InvisaGig Config Page Under UniFi-OS Multi-WAN Failover Configurations](https://forum.invisagig.com/t/inability-to-access-the-invisagig-config-page-under-unifi-os-multi-wan-failover-configurations/36)
**Author:** [@richard](https://forum.invisagig.com/u/richard)\ **Replies:** 0\ **Last updated:** [April 11, 2024, 5:25pm UTC](https://forum.invisagig.com/t/inability-to-access-the-invisagig-config-page-under-unifi-os-multi-wan-failover-configurations/36 "2024-04-11T17:25:51Z")
Issue In a multi-WAN failover scenario under UniFi-OS (ex. UDM, UDM Pro, UDM SE), the InvisaGig configuration page is inaccessible via its defined local IP address (192.168.225.1, by default) when the IG is connected to … --- ## [Inability to Access the InvisaGig Config Page Under EdgeOS Multi-WAN Failover Configurations](https://forum.invisagig.com/t/inability-to-access-the-invisagig-config-page-under-edgeos-multi-wan-failover-configurations/35)
**Author:** [@richard](https://forum.invisagig.com/u/richard)\ **Replies:** 0\ **Last updated:** [April 11, 2024, 5:24pm UTC](https://forum.invisagig.com/t/inability-to-access-the-invisagig-config-page-under-edgeos-multi-wan-failover-configurations/35 "2024-04-11T17:24:36Z")
Issue In a multi-WAN failover scenario under EdgeOS (ex. Edgerouter, Edgerouter X), the InvisaGig configuration page is inaccessible via its defined local IP address (192.168.225.1, by default) when the IG is connected t…